Social media marketing also known as social influence marketing is the act of using social influencers, social media platforms, online communities for marketing, public relations and customer service. Common social media marketing tools include Twitter, blogs, LinkedIn, Facebook, Flickr and YouTube.
Unlike too frequent emails which people hate receiving and consider to be spam, frequent Facebook postings are the norm on this social media gem. A single daily posting with useful information and an attractive photo, or group of photos, will be welcomed by your customers.
Below is a screenshot of what the home page of your garden center might look like. Your posts, which each customer sees on their home page, will be intermingled with other posts from their friends, families and other interests.
Social media marketing is very new, and you'll be the first garden center in your area to take full advantage of it.
Using Facebook offers a definitive edge over your competitors by reaching your customers on a frequent basis at home and at work. It also allows customers to communicate back to your garden center and other customers or prospects simultaneously. This mode of communication builds a relationship with your customer that gives you a distinct advantage over your competition.
There are 250,000,000 people on Facebook, so there is a great probability that your customers are already on Facebook. If not, it's free to sign up.
Examples of Facebook comments range from how beautiful the Hydrangeas are in bloom, that you are running an unadvertised special, or warn your customers of an insect infestation and that you have a product to protect their plants. Of course, you don't need to be selling anything. Just periodically thanking your customers goes a long, long way to earn their loyalty.
Below is a sample of a Facebook homepage, which displays all entries that your customers will see.
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